Template Variables & Personalization
Learn how to use dynamic variables to personalize broadcasts and automated messages for every recipient.
Personalized messages with customer names or order numbers achieve over 45% higher open and response rates on WhatsApp.
Variable Tag Syntax
Variables are designated using double curly brackets with sequential numbers starting from {{1}}:
Hi {{1}}, your order #{{2}} has been confirmed and will arrive by {{3}}!
Mapping Customer Attributes
When setting up a broadcast campaign or automation in ReplyEarly, map each variable tag to a contact field:
{{1}}→ Contact First Name{{2}}→ Order ID / Shopify Order Number{{3}}→ Delivery Date / Custom Field